
Jennifer joined the company in 1997 where she worked her way up to Supervisor of the Shipping and Receiving Department. In S&R Jen was responsible for and assisted with various activities that included customer communications, patient appointments, incoming case inspection, computer case entry and sterilization, post-entry quality inspection, case assignment (department or outsource), case tracking, case invoicing and estimates and case packaging and delivery. Jen was also responsible for all inventory control activity and assisted with the dispatching of drivers as required. In 2011, Jen was promoted to Supervisor of Finance & Human Resources (HR).
Jen directly supervises department personnel (permanent and temporary) as required to assist with specific tasks deemed necessary to successfully fulfill all departmental obligations. She is responsible for and assists with various activities that include accounts receivable, accounts payable, payroll, purchasing, and HR and benefit activities. She is also responsible for, and assisting with interviewing and hiring, training employees; appraising performance; addressing complaints and resolving HR related problems.